Privacy Policy

Effective Date: July 1st 2025
At IAKA Travels, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our website (www.iakatravels.com), communicate with us, or utilize any of our travel, visa, relocation, or business setup services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

IAKA Travels is a travel and relocation service provider operated under PT Waqar and Wahab Group, with headquarters in Jakarta, Indonesia, and branch/regional operations in Pakistan, Malaysia, Europe, and other regions.

Our services include:

• Travel      and tour packages
• Visa      consultation
• Relocation      support
• Business      setup services
• Booking      of flights, hotels, and transportation

2. Information We Collect

We may collect the following types of personal and technical information:

a) Personal Information

• Full      Name
• Email      Address
• Phone      Number / WhatsApp
• Nationality      and Passport Details
• Travel      history and preferences
• Visa-related      documentation
• Address      and ID documents
• Employment      or academic information (if needed for visas/relocation)
• Payment      details (for bookings and services)

b) Automatically Collected Data

When you use our website, we may also collect:

• IP      Address
• Device      and browser type
• Pages      visited and time spent
• Referral      source
• Cookies      and tracking data (see Section 7)

3. How We Use Your Information

Your information is used for the following purposes:

• To      process travel, tour, or visa bookings
• To      provide personalized consultation and relocation services
• To      communicate with you via email, phone, or WhatsApp
• To      improve our website, services, and customer experience
• To      process payments and issue invoices
• To      comply with legal or regulatory obligations
• To      send promotional offers or updates (if you opt-in)

We do not sell or rent your personal data to third parties.

4. Sharing of Information

We may share your information with the following entities only when necessary:

• Partnered      travel agencies, airlines, hotels, or visa centers
• Government      authorities or embassies (for visa or legal documentation)
• Our      service providers (e.g., payment processors, IT support)
• Legal      or regulatory bodies when required by law

All third-party partners are obligated to keep your data confidential and use it only for the agreed purposes.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purpose for which it was collected, and to comply with legal, regulatory, tax, or reporting requirements.

If you no longer want us to store your data, you may request deletion at any time (see Section 9).

6. Data Security

We use industry-standard security measures to protect your data from unauthorized access, loss, or misuse. These include:

• Secure      Sockets Layer (SSL) encryption
• Strong      password-protected systems
• Limited      access controls within our team
• Secure      storage of physical and digital documents

While we take reasonable precautions, no system is completely secure. Therefore, we cannot guarantee absolute security of your information.

7. Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience. Cookies help us:

• Analyze      website traffic
• Understand      user behavior
• Store      user preferences
• Offer      relevant content or advertisements

You may disable cookies through your browser settings, though this may affect the functionality of our website.

8. Your Rights

Depending on your location, you may have the following rights:

• Right      to Access – Request a copy of your data
• Right      to Correction – Request correction of inaccurate or incomplete data
• Right      to Deletion – Request deletion of your data
• Right      to Object – Object to processing for marketing purposes
• Right      to Data Portability – Request transfer of your data to another      provider
• Right      to Withdraw Consent – Revoke previously granted consent

To exercise any of these rights, please contact us at privacy@iakatravels.com.

9. Children’s Privacy

Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided personal data to us, please contact us, and we will take appropriate steps to delete it.

10. Third-Party Links

Our website may contain links to external websites. IAKA Travels is not responsible for the privacy practices or content of third-party sites. We encourage you to read their privacy policies before submitting any personal data.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date. Continued use of our services indicates your acceptance of the revised policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: privacy@iakatravels.com
Phone/WhatsApp: +62-822-5865-XXXX
Website: www.iakatravels.com
Address: Jakarta, Indonesia

IAKA Travels — Travel Smart. Relocate Easy. Live Free.